Logo_Simplified_Black.png

Tablet

Mobile

 
 

Terms & Conditions

1. INTERPRETATION
1.1. In these Terms, the following express the following meanings:

Business DayA day other than a Saturday, Sunday, or public holiday in Ireland.
BuyerThe entity named in the Quotation, which has submitted an order for goods to J.J. O’Toole Limited.
Buyer MaterialsAll logos, marks, names, drawings, designs, Specifications and approvals supplied by the Buyer.
ContractEach agreement between J.J. O’Toole and the Buyer for the supply of Goods in accordance with these Terms which is formed in the manner set out in clause 2.1.
DeliveryDelivery of the Goods as more particularly defined in clause 5.
GoodsThe goods described in the Quotation.
Insolvency EventAny event referred to in clause 10.2.2.
Intellectual Property RightsMeans all patents, know-how, copyrights, trade, or service marks, design rights, and all other intellectual property rights of any kind.
QuotationJ.J. O’Toole's quotation and/or tender of the prices or other charges payable by the Buyer for the Goods.
QuotationThe agreed specification of the Goods including any artwork, trademarks, logos, designs, samples, drawings, or other information relating to the Goods provided or approved by the Buyer.


1.2. The words and phrases “other”, “including”, and “in particular” shall not limit the generality of any preceding words or be construed as being limited to the same class as the preceding words where a wider construction is possible.


2. QUOTATIONS, ORDERS AND CONTRACTS

Online orders under €250 are subject to a flat rate delivery charge of €12.00. All orders over €250 are subject to a fuel surcharge.

2.1. Quotations are not binding on J.J. O’Toole Limited and are subject to withdrawal and alteration at any time before acceptance (“Acceptance”) takes place as set out in clause 2.2 and shall be valid for 10 days following the date of issue after which J.J. O’Toole Limited may re-quote. 

2.2. No order binding upon J.J. O’Toole Limited until accepted by J.J. O’Toole Limited. Acceptance of an order shall take place when J.J. O’Toole Limited instructs its supplier to commence production of the Goods, or if earlier, whenever the order is expressly accepted by J.J. O’Toole Limited in writing. 

2.3. Upon acceptance by J.J. O’Toole Limited in accordance with clause 2.2, a binding Contract shall exist between J.J. O’Toole Limited and the Buyer for the supply of Goods, subject to the provisions of these Terms, and in particular, clauses 2.7 and the entirety of clause 4 of these Terms.

2.4. The Contract comprises these Terms, the Quotation T&Cs, Order Form T&Cs, Artwork Form, Credit terms, and any additional terms agreed in writing between the parties, and J.J. O’Toole Limited shall sell, and the Buyer shall purchase, the Goods in accordance with Contract. 

2.5. If there is any conflict between these Terms and the additional terms of the Contract specifically agreed in writing by the parties, the latter shall prevail. 

2.6. If the Buyer places an order via the Seller’s website, the price set out on the website at the time the customer places their order is indictive only, the actual price for the goods will be advised to the Buyer via confirmation as set out in 2.6.1 below. 

2.6.1. When confirmation of an Internet or Stock order is received, this is to indicate that the Company have received the Customer’s order. It does not indicate that a contract exists between the Customer and the Company. The Company will indicate acceptance of the Customer’s order when the Company sends the Customer email confirmation as to the price payable for the goods and that the order is processed and hence at this point, a contract is initiated. The Company has included this term to protect against any error in pricing, where the Company may have inadvertently under-priced or over-priced goods, or where the Company is no longer able to supply a particular product. 

2.6.2 In the case of a change of price from that indicated price on the website, the Company will always contact the Customer and will not dispatch the goods until the Customer has confirmed that they wish to buy at the confirmed actual price.

2.6.3 If the product is no longer available, the Company will seek to offer the Customer a suitable alternative. 

2.7. Prices quoted for bespoke orders are based on current market freight rates and are subject to change. The customer will be notified of any cost increases at the time of shipping goods ex-factory. 

2.8. Lead times and all freight cost changes are out of the control of J.J. O’Toole Limited, and subsequently, once Acceptance has occurred as per clause 2.2 herein, the order cannot be cancelled. For more information on standardised freight terms and conditions please see below:


3. PROOF DESIGNS, SAMPLES AND SPECIFICATIONS 

3.1. J.J. O’Toole Limited shall not commence production of the Goods until the Buyer has given written approval of the artwork proofs and/or production samples and such proofs and production samples shall then form part of the Specification. 

3.2. The onus is on the Buyer to approve all pre-production samples (including inserts if applicable) for artwork, print, material specification, finish and functionality. 

3.3. Please note artwork and pre-production sample approval by the Buyer is final confirmation to proceed to mass production. 

3.4. J.J. O’Toole Limited shall only provide pre-production samples if requested by the Buyer and at their own cost. If the Buyer decides not to proceed with a pre-production sample, JJ O’Toole Limited take no responsibility for any errors with artwork, print, material specification, finish, or functionality with the mass production consignment. 

3.5. Where produced Goods conform in all material respects to an approved production sample, and are within tolerance levels, the Goods shall be treated as conforming to the Specification. 

3.6. In the case of printed goods, any alteration from the original copy, on and after the first artwork proof, including alternations in style, may incur additional graphic design charges. 

3.7. The Buyer agrees the packaging industry tolerance of +/- 10% applies to volumes, print and material specifications. 

3.8. The Buyer agrees that printing plates, moulds and other tooling items used by J.J. O’Toole Limited to produce the Goods are exclusively owned by J.J. O’Toole Limited. 

3.9. The Buyer grants J.J. O’Toole Limited the right to use Buyer Materials to perform the Contract. 

3.10. The Buyer shall keep J.J. O’Toole Limited indemnified at all times against claims, demands, costs, (including legal costs on a full indemnity basis),expenses, losses and liabilities incurred by J.J. O’Toole Limited as a result of any claim that any Buyer Materials used, or Goods produced by J.J. O’Toole Limited using any Buyer Materials infringes any rights of any third parties, including any Intellectual Property Rights. 

3.11. All Intellectual Property Rights in the Goods shall as between the parties remain at all times vested in J.J. O’Toole Limited. No Intellectual Property Rights of J.J. O’Toole Limited is transferred to the Buyer and no licences to use any Intellectual Property Rights of J.J. O’Toole Limited are granted to the Buyer except as may be necessary for the usual use of the Goods supplied. 


4. PRICES AND PAYMENT 

4.1. Prices for the Goods shall be stated in the Quotation, subject always to any amendments that may arise on foot of the various provisions of this clause 4. 

4.2. J.J. O’Toole Limited shall be entitled to invoice upon delivery of the Goods, or as otherwise stated in the Contract. 

4.3. The Buyer shall pay the invoice in full and cleared funds no later than 30 days after the date of invoice. 

4.4. If the Buyer fails to make any payment when due, without affecting any other rights which it may have, J.J. O’Toole Limited shall be entitled to exercise all or any of the following rights: 

4.4.1. Suspends production and/or delivery of Goods until paid; 

4.4.2. Require the Buyer to pay any costs of storage of undelivered Goods that exceed the agreed call off schedules; 

4.4.3. To charge interest on the overdue amount which shall accrue from day to day (both before and after any judgement) from the due date until payment in full is received by J.J. O’Toole Limited. 

4.5. The Buyer may not withhold, make any deduction from, setoff against or make abatement of any payment due to J.J. O’Toole Limited. 

4.6. Upon termination of the Contract the Buyer shall pay all sums due to J.J. O’Toole Limited for Goods provided up to the date of termination. 

4.7. We reserve the right to vary our prices before and after Acceptance to meet any additional costs resulting from any of the following: 

4.7.1 Customer variations to order; 

4.7.2. Customer failing to advise delivery requirements or advising amendments there to; 

4.7.3. Delay in approving proofs/specifications; 

4.7.4. Additional charges for storage and handling will be incurred if Goods cannot be accepted by the Customer as per outlined on the Quotation and/or Order Form; 

4.7.5. In the event that freight costs, at time of shipping the Goods from the jurisdiction of the supplier or manufacturer, have materially increased from that rate which prevailed at the time of Quotation. Seller undertakes to provide Buyer such information as it deems necessary to confirm the basis for the price increase; 

4.7.6. In the event that carriage/courier costs, at time of shipping the Goods from the Seller to the customer, have materially increased from that rate which prevailed at the time of Quotation due in the main from variations in fuel costs. Seller undertakes to provide Buyer such information as it deems necessary to confirm the basis for the price increase; 

4.7.7. All orders will have VAT added where applicable. 


5. DELIVERY

5.1. Unless agreed otherwise, J.J. O’Toole Limited shall be responsible for delivery of the Goods to the Buyer at the delivery address specified in the Quotation.

5.2. Delivery will take place when the Goods are unloaded at the Buyer’s premises or nominated delivery destination.

5.3. Dates and times for delivery are estimates only and time shall not be of the essence. J.J. O’Toole Limited shall not be liable for any loss or damage caused directly or indirectly by any delays in delivery outside its control.

5.4. The Buyer may only terminate the Contract by reason of any delay on delivery where the delay is due to J.J. O’Toole Limited’s negligence and where delay so caused exceeds 30 Business Days from the agreed delivery date.

5.5. The Buyer acknowledges that J.J. O’Toole Limited’s ability to meet delivery dates is dependent upon the Buyer providing all necessary Buyer Materials and assistance within any timescales in the Contract, or otherwise promptly.

5.6. With reference to clauses 5.3, 5.4, and 5.5, J.J. O’Toole Limited will not be liable for any delays caused by a Force Majeure.

5.7. Delivery may take place by instalments in such quantities as J.J. O’Toole Limited may reasonably decide. Such instalments shall be separate obligations and breach of one or more of them shall not entitle the Buyer to cancel any subsequent instalment or repudiate the Contract as a whole.

5.8. Agreement to hold Goods in stock for call off are subject to a scheduled 3 month time limit unless otherwise agreed in writing. Storage will be charged to the buyers thereafter.


6. DELIVERY

6.1. On Delivery, the Buyer shall provide a signed proof of delivery and shall:

6.1.1. No later than 2 (two) Business Days after Delivery, notify J.J. O’Toole Limited in writing of any shortage of Goods that ought to reasonably to have been apparent on a reasonable inspection of the Goods.

6.1.2. In the event that the Buyer notifies J.J. O’Toole Limited of a claim pursuant to the clause 6.1, J.J. O’Toole Limited shall, at its option, make up any shortfall in the Goods, or repair or replace the Goods, (as appropriate) which are subject to the Buyer’s claim, or credit sum paid for the relevant Goods.

6.2. For claims not notifiable under clauses 6.1, these must be notified to J.J. O’Toole Limited by the Buyer no later than 20 Business Days after the Buyer first becomes aware of the circumstances giving rise to the claim and in any case no later than 30 Business Days after delivery has been made, failing which J.J. O’Toole Limited shall have no liability for such claim.

6.3. The Buyer agrees to co-operate with any product recall operation initiated by J.J. O’Toole Limited.

6.4. Once the Buyer becomes aware that a defect in the Goods may exist, it must not use or supply the Goods, and must take all steps necessary to prevent their use by any of its customers or other third parties to whom it has supplied the Goods.

6.5. All volumes of Goods ordered are subject to a +/- 10% manufacturing tolerance. In the event that such tolerance is exceeded or subceeded the invoice will be issued accordingly by J.J. O’Toole Limited.


7. RISK AND PROPERTY

7.1. Risk of loss or damage to the Goods shall pass to the Buyer on Delivery.

7.2. Title in the Goods shall pass from J.J. O’Toole Limited to the Buyer on receipt by J.J. O’Toole Limited in full of the price (including VAT) for the Goods and all other sums then due from the Buyer under the Contract.

7.3. Until such time as in the title in the Goods has passed to the Buyer under clause 7.2 the Buyer may use the Goods and pass title to its customers in the ordinary course of its trade, provided that the Buyer’s right to use the Goods shall automatically cease upon the occurrence of an Insolvency Event.

7.4. If:

7.4.1. Payment of the prices for the Goods becomes overdue;

7.4.2. The Buyer is in breach of any of its obligations under the Contract;

7.4.3. J.J. O’Toole Limited exercises any right to terminate the Contract or any other contract between J.J. O’Toole Limited and the Buyer; or

7.4.4. An Insolvency Event occurs or J.J. O’Toole Limited reasonably expects that an Insolvency Event is about to occur:

J.J. O’Toole Limited shall be entitled upon demand to the immediate return of all the Goods which remain in the ownership of J.J. O’Toole Limited , and the Buyer irrevocably authorises

J.J. O’Toole Limited to recover such Goods and for that purpose, to enter any place. The Buyer shall take all reasonable steps to help J.J. O’Toole Limited recover them. Recovery by J.J. O’Toole Limited of the Goods shall not of itself cancel the Buyer’s liability to pay the whole or balance of the price for the Goods or affect any other rights of J.J. O’Toole Limited under the Contract.


8. QUALITY
8.1. Subject to the provisions of this clause 8, J.J. O’Toole Limited warrants that on Delivery, the Goods will conform in all material respects with the Specifications.

8.2. J.J. O’Toole Limited reserves the right to use materials to manufacture the Goods which are different to the materials set out in the Specification provided that the use of different materials does not materially affect the nature or quality of the Goods and J.J. O’Toole Limited shall notify the Buyer of any such change.

8.3. J.J. O’Toole Limited shall use reasonable endeavours to ensure that the colours of the Goods match those colours set out in the Specification, however, J.J. O’Toole Limited cannot guarantee exact colour matching to samples or previous orders.

8.4. Any material thickness or sizes for the Goods specified in the Specification are subject to a +/- 10% tolerance. In the event that such tolerance is exceeded, J.J. O’Toole Limited shall at its option replace the affected Goods or credit sums paid for them.

8.5. All dimensions are subject to manufacturing tolerance. We accept no responsibility for Goods supplied below nominal dimensions. Where dimensions require to be exact, the order must state minimum size.

8.6. J.J. O’Toole Limited shall not be liable for failure of the Goods to comply with clause 8.1 if the defect arises as a result of J.J. O’Toole Limited’s use of or reliance on the Buyer Materials.

8.7. J.J. O’Toole Limited reserves the right to make any changes to the Goods which are required to conform to any applicable legal requirements, or which do not materially affect their quality.

8.8. Where the Goods consist of containers, wrappers, or other articles for use in connection with food, drugs or other substances, the Buyers shall satisfy themselves that such food articles or other substances are not likely to be affected by any material used by the Seller in the nature of printing of such containers, wrappers, or other articles, and the Seller shall not be liable to the Buyers or any third party in respect of any claim alleging that such food, article drug or substance has been adversely affected.


9. LIABILITY
9.1. J.J. O’Toole Limited shall only be liable to the Buyer in respect of claims notified to J.J. O’Toole Limited in accordance with clause 6.

9.2. Subject to clause 9.4, the liability of J.J. O’Toole Limited (whether for breach of contract, negligence, misrepresentation or however else arising) for any claims arising out of or in connection with each Contract and/or the Goods shall be limited in respect of all claims in aggregate to a sum equal to the price payable (exclusive of VAT) by the Buyer for the Goods under the Contract giving rise to the claim.

9.3. Notwithstanding any other provision of the Contract, but subject to clause 9.4, J.J. O’Toole Limited shall have no liability (whether for breach of contract, negligence, misrepresentation, or however else arising) out of or in connection with the Contract and/or the Goods for any:

9.3.1. Direct or indirect loss of or damage to:

(a) Profit;

(b) Revenue;

(c) Business;

(d) Anticipated savings;

(e) Goodwill;

(f) Reputation;

9.3.2. Indirect or consequential loss or damage; or

9.3.3. Claim arising out of a claim against the Buyer by a third party.

9.4. No exclusion or limitation shall apply to the extent prohibited by law and in particular nothing in the Contract shall affect liability:

9.4.1. For death or personal injury caused by negligence;

9.4.2. For fraudulent misrepresentation or other fraud; or

9.5. All warranties, conditions, terms, and liabilities on the part of J.J. O’Toole Limited are excluded expect to the extent such exclusion is prohibited or limited by law.

9.6. This clause 9 shall survive termination of the Agreement for any clause.


10. DURATION AND TERMINATION

10.1. Each Contract shall be for the duration specified in it. 

10.2. Without affecting any other rights and remedies it might have, J.J. O’Toole Limited shall be entitled to terminate or suspend the Contract at any time without liability to the Buyer by giving written notice to the Buyer at any time if the Buyer: 

10.2.1. Is in breach of any material provision of, or purports to cancel, the Contract; 

10.2.2. Has any corporate action, application, order, proceeding or appointment or other step taken or made by or in respect of it for any composition or arrangement with creditors generally, winding-up, dissolution, administration, examinership, receivership, (administrative or otherwise) or bankruptcy, or if it is unable to pay its debts as they fall due or if it ceases to trade or if a distress, execution or other legal process is levied against any of its assets or if any event analogous to any of the foregoing shall occur in any jurisdiction in which the Buyer is incorporated, resident or carries on business; and 

10.2.3. In any other circumstances provided for in these Terms and/or the Contract. 


11. CONFIDENTIALITY

11.1. Neither party shall, without prior written consent of the other party, use (other than in the performance of the Contract) or disclose to any other person any confidential information of the other party, except where disclosure of confidential information is required by law, court order, or anu legal or regulatory authority, to comply with the rules of any relevant stock exchange, or for disclosure to a party’s professional advisors, acting in their capacity as such. 

11.2. We do not store credit card details, nor do we share customer details with any third parties.


12. USE OF THE J.J. O'TOOLE LIMITED WEBSITE

Copyright Notice Effective March 2010

12.1. The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Ireland). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website. 

12.2. All aspects of this website – design, text, graphics, applications, software, underlying source code and all other aspects – are copyright jjotoole.ie and its affiliates or content and technology providers. In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only. No part of this website may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from the Website Owner. For rights clearance, please contact us (tots aboard link) here. 

12.3. These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise, or the like not recorded herein. Unless otherwise specifically stated, these website terms and conditions supersede and replace all prior commitments, undertakings, or representations, whether written or oral, between you and the Website Owner in respect of your use of the website. 

12.4. The Website Owner may at any time modify any relevant terms and conditions, policies, or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions, (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website. 

12.5. Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies, or notices, the other relevant terms and conditions, policies, or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website. 

12.6. No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights. 

12.7. The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party. 

12.8. All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is, or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only, and only to the extent that it is so unenforceable, be treated as pro non scrip to and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect. 

12.9. Applicable Laws:
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Ireland without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Ireland in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith. 

12.10. If you have any questions, comments, or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us. (Insert hyperlink for form) 


13. EXTERNAL LINKS

Public Forums and User Submissions 

13.1. The Website Owner is not responsible for any material submitted to the public areas by you, (which can include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed, or approved by the Website Owner. The Website Owner reserves the right toto remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to: 

13.1.2. Publish, post, distribute, or disseminate any defamatory, obscene, indecent, or unlawful material or information;

13.1.3. Post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network; 

13.1.4. Violate any copyright, trademark, other applicable Ireland or International Laws or intellectual property rights of the Website Owner or any other third party; 

13.1.5. Submit contents containing marketing or promotional material which is intended to solicit business.


14. ENTIRE AGREEMENT

14.1. These Terms, together with those set out in the Contract, and the other documents entered pursuant to the Contract, constitute the entire agreement and understanding of the parties and supersede any previous agreement or understanding between the parties with respect to the arrangements contemplated by or referred to in these terms and the Contract. 

14.2. Each of J.J. O’Toole Limited and the Buyer acknowledges and agrees that: 

14.2.1. In entering the Contract it does not rely on, and shall have no remedy in respect of, any statement, representation, warranty, (in each case whether negligently or innocently made),or understanding of any person (whether party to the Contract or not) which is not expressly set out in these terms and/or the Contract; and 

14.2.2. The only remedy available to it for breach of any statement, representation or other term that is expressly set out in the Contract shall be for breach of contract under the terms of the Contract. 

14.3. Nothing in this clause 12 shall, however, operate to limit or exclude any liability for fraud or fraudulent misrepresentation. 


15. FORCE MAJEURE

15.1. Deliveries may be suspended pending strikes, lockdowns, industrial disputes, fire, stoppages of transport, prohibition of export or import, government decrees of requirements, war, pandemics or any contingency of any kind whatsoever beyond the control of the seller causing a shortage of supply of labour, fuel or raw materials or otherwise, howsoever impending or interfering with the manufacturer, use, delivery or carriage by land or by sea of goods of the description bought or sold. If any suspension should continue for three months then the contract so affected may be determined at the option of the Seller or the Buyers, provided that the Seller shall not be liable for any loss or damage caused by such suspension or determination.


16. GENERAL

16.1. J.J. O’Toole Limited shall not be liable in any way for loss, damage, or expense arising directly or indirectly from any failure or delay in performing any obligation under the Contract caused by the actions or omissions of the Buyer, its employees, agents, contractors or other third parties providing goods to Buyer or by any circumstance beyond J.J. O’Toole Limited’s reasonable control, which shall include without limitation vandalism, accident, breakdown or damage to machinery or equipment, fire, flood, severe weather conditions, strike, lock-out or other industrial disputes (whether or not involving employees of J.J. O’Toole Limited) or shortage of materials at the market rates existing when the relevant Contract is made. If such circumstance continues for more than a period of 30 days J.J. O’Toole Limited shall be entitled at its discretion to perform, suspend performance of, and/or terminate the Contract. 

16.2. No variation of these Terms or any Contract shall be effective unless it is made in writing and signed by both parties. 

16.3. J.J. O’Toole Limited may at any time assign, transfer, charge or deal in any other manner with any of its rights hereunder and may sub-contract any or all its obligations under the Contract. 

16.4. The Buyer shall not assign, transfer, charge of deal in any other manner with any of its rights or obligations under the Contract, or purport to do so, or sub-contract any or all its obligations under the Contract without prior written consent of J.J. O’Toole Limited in its absolute discretion. 

16.5. Any notice given under this agreement shall be in writing (but excluding fax transmission and electronic mail),in English, and may be served by leaving it at, or by sending it by pre-paid first-class post or recorded delivery to, the intended recipient’s address. The address of a party for service of notices is the address set out in the Contract or such other address as a party may designate by notice given in accordance with this clause. A notice is deemed to be received when left at the recipient’s address or, if sent by pre-paid first-class post or recorded delivery, 48 hours from the date of posting. If such deemed receipt is not within business hours (being between 9.00 am and 5.00 pm Monday to Friday on a day that is not a public holiday in the place of receipt),the notice is deemed to be received when business hours next commence. 

16.6. Any failure or delay to exercise by a party to exercise a right or remedy arising in with the Contract shall not constitute a waiver of such right or remedy. 

16.7. If any provision of these Terms or the Contract is held by a competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms or the Contract and the remainder of the provision in question shall not be affected thereby. 

16.8. These Terms and the Contract and any dispute or claim (including any non- contractual dispute or claim) that arises out of or in connection with these Terms and the Contract shall be governed by and construed in accordance with the laws of Ireland and the parties hereto irrevocably submit to the exclusive jurisdiction of the Courts of Ireland for the determination of all disputes or claims (including non-contractual disputes or claims) which may arise out of or in connection with this Agreement. 

IIFA

THE CUSTOMER’S ATTENTION IS DRAWN TO SPECIFIC CLAUSES HEREOF WHICH EXCLUDE OR LIMIT THE COMPANY’S LIABILITY AND THOSE WHICH REQUIRE THE CUSTOMER TO INDEMNIFY THE COMPANY IN CERTAIN CIRCUMSTANCES.


DEFINITIONS AND APPLICATION

1. In these conditions:

Companyis the IIFA Member trading under these Conditions.
Personnatural person(s) or any body or bodies corporate
Ownerthe Owner of the Goods or Transport Unit and any other Person who is or may become interested in them
CustomerMeans any person at whose request or on whose behalf the Company undertakes any business or provides advice, information or services.

 

2.A. Subject to sub-paragraph (B) below, all and any activities of the Company in the course of business, whether gratuitous or not, are undertaken subject to these conditions.

2.B. If any legislation, to include regulations and directives, is compulsorily applicable to any business undertaken, these conditions shall, as regards such business, be read as subject to such legislation, and nothing in these conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation, and if any part of these conditions be repugnant to such legislation to any extent, such part shall as regards such business be overridden to that extent and no further.

3. The Customer warrants that he is either the Owner, or the authorised agent of the Owner and, also, that he is accepting these conditions not only for himself, but also as agent for and on behalf of the Owner.

4. In authorising the Customer to enter into any Contract with the Company and/or in accepting any document issued by the Company in connection with such Contract, the Owner and Consignee accept these Conditions for themselves and their Agents and for any parties on whose behalf they or their Agents may act, and in particular, but without prejudice to the generality of this Clause, they accept that the Company shall have the right to enforce against them jointly and severally any liability of the Customer under these Conditions or to recover from them any sums to be paid by the Customer which upon proper demand have not been paid.


THE CUSTOMER
5.A. Subject to Clauses 13 and 14 below, the Company shall be entitled toprocure any or all of its services as an Agent or to provide those services as a Principal.

5.B. The offer and acceptance of an inclusive price for the accomplishment ofany service or services shall not itself determine whether any such service is or services are to be arranged by the Company acting as Agent or to be provided by the Company acting as a Contracting Principal.

5.C. When acting as an Agent the Company does not make or purport to make any Contract with the Customer for the carriage, storage, packing or handling of any goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing services by establishing Contracts with Third Parties so that direct contractual relationships are established between the Customer and such Third Parties.

5.D. The Company shall on demand by the Customer provide evidence of any Contract entered into as Agent for the Customer. Insofar as the Company may be in default of this obligation, it shall be deemed to have contracted with the Customer as a Principal for the performance of the Customer’s instructions.

6. When and to the extent that the Company has contracted as Principal for the performance of any of its services, it undertakes to perform and/or in its own name to procure the performance of those services, and subject always to the totality of these Conditions and in particular to Clauses 26-29 hereof accepts liability for loss of or damage to goods taken into its charge occurring between the time when it takes the goods into its charge and the time when the Company is entitled to call upon the Customer, Consignee or Owner to take delivery of the goods.

7. When and to the extent that the Company in accordance with these Conditions is acting as an Agent on behalf of the Customer, the Company shall be entitled and the Customer hereby expressly authorises the Company to enter into Contracts on behalf of the Customer:

7.A. for the carriage of goods by any route or means or person;

7.B. for the storage, packing, trans-shipment, loading, unloading or handling of the goods by any person at any place and for any length of time;

7.C. for the carriage or storage of goods in or on transport units as defined in Clause 19 and with other goods of whatever nature; and

7.D. to do such acts as may in the opinion of the Company be reasonably necessary in the performance of its obligations in the interests of the Customer.

8. The Company reserves to itself a reasonable liberty as to the means, route and procedure to be followed in the handling, storage and transportation of goods.

9. The Company shall be entitled to perform any of its obligations herein by itself or by its parent, subsidiary or associated Companies. In the absence of agreement to the contrary any Contract to which these Conditions apply is made by the Company on its own behalf and also as Agent for and on behalf of any such parent, subsidiary, or associated Company, and any such Company shall be entitled to the benefit of these Conditions.

10.A. Subject to Sub-Clause (B) hereof, the Company shall have a general lien on all goods and documents relating to goods in its possession, custody or control for all sums due at any time from the Customer or Owner, and shall be entitled to sell or dispose of such goods or documents as Agent for and at the expense of the Customer and apply the proceeds in or towards the payment of such sums on 28 days notice in writing to the Customer. Upon accounting to the Customer for any balance remaining after payment of any sum due to the Company and the costs of sale or disposal the Company shall be discharged of any liability whatsoever in respect of the goods or documents.

10.B. When the goods are liable to perish or deteriorate, the Company's right to sell or dispose of the goods shall arise immediately upon any sum becoming due to the Company subject only to the Company taking reasonable steps to bring to the Customer's attention its intention of selling or disposing of the goods before doing so.

11. The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to Freight Forwarders.

12.A. If delivery of the goods or any part thereof is not taken by the Customer, Consignee or Owner, at the time and place when and where the Company is entitled to call upon such person to take delivery thereof, the Company shall be entitled to store the goods or any part thereof at the sole risk of the Customer, whereupon the liability of the Company in respect of the goods or that part thereof stored as aforesaid shall wholl cease and the cost of such storage if paid for or payable by the Company or any Agent or Sub-Contractor of the Company shall forthwith upon demand be paid by the Customer to the Company.

12.B. The Company shall be entitled at the expense of the Customer to dispose of (by sale or otherwise as may be reasonable in all the circumstances):-

12.B.i. on 28 days notice in writing to the Customer, or where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the goods, any goods which have been held by the Company for 90days and which cannot be delivered as instructed; and

12.B.ii. without prior notice, goods which have perished, deteriorated or altered or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to Third Parties or to contravene any applicable laws or regulations.

13.A. No Insurance will be effected except upon express instructions given in writing by the Customer and all Insurances effected by the Company are subject to the usual exceptions and conditions of the Policies of the Insurance Company or Underwriters taking the risk. Unless otherwise agreed in writing the Company shall not be under any obligation to effect a separate Insurance on each consignment but may declare it on any open or general Policy held by the Company.

13.B. Insofar as the Company agrees to arrange Insurance, the Company acts solely as Agent for the Customer using its best endeavours to arrange such Insurance and does so subject to the limits of liability contained in Clause 29 hereof.

14.A. Except under special arrangements previously made in writing or under the terms of a printed document signed by the Company, any instructions relating to the delivery or release of goods in specified circumstances only, such as (but without prejudice to the generality of this Clause) against payment or against surrender of a particular document, are accepted by the Company only as Agents for the Customer where Third Parties are engaged to effect compliance with the instructions.

14.B. The Company shall not be under any liability in respect of such arrangements as are referred to under Sub - Clause (A) hereof save where such arrangements are made in writing.

14.C. In any event, the Company’s liability in respect of the performance or arranging the performance of such instructions shall not exceed that provided for in these Conditions in respect of loss of or damage to goods.

15. Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall indemnify the Company against any liability, claims, loss, damage, costs or expenses arising out of any other persons relying upon such advice or information. Except under special arrangements previously made in writing, advice and information which is not related to specific instructions accepted by the Company is provided gratuitously and without liability.

16.A. Except under special arrangement previously made in writing the Company will not accept or deal with bullion, coin, precious stones, jewellery, valuables, antiques, pictures, human remains, livestock or plants. Should any Customer nevertheless deliver any such goods to the Company or cause the Company to handle or deal with any such goods otherwise than under special arrangements previously made in writing the Company shall be under no liability whatsoever for or in connection with such goods howsoever arising.

16.B. The Company may at any time waive its rights and exemptions from liability under Sub-Clause (A) above in respect of any one or more of the categories of goods mentioned herein or of any part of any category. If such waiver is not in writing, the onus of proving such waiver shall be on the Customer.

17. Except following instructions previously received in writing and accepted by the Company, the Company will not accept or deal with goods of a dangerous or damaging nature, nor with goods likely to harbour or encourage vermin or other pests, nor with goods liable to taint or affect other goods. If such goods are accepted pursuant to a special arrangement and then in the opinion of the Company they constitute a risk to other goods, property, life or health, the Company shall where reasonably practicable contact the Customer, but reserves the right at the expense of the Customer to remove or otherwise deal with the goods.

18. Where there is a choice of rates according to the extent or degree of the liability assumed by carriers, warehousemen or others, no declaration of value where optional will be made except under special arrangements previously made in writing.


THE CUSTOMER

19 The Customer warrants:

19.A. that the description and particulars of any goods furnished by or on behalf of the Customer are full and accurate.

19.B. that all goods have been properly and sufficiently prepared, packed, stowed, labelled and/or marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any operations or transactions affecting the goods and the characteristics of the goods.

19.C. That where the Company receives the goods from the Customer already stowed in or on a container, trailer, tanker, or any other device specifically constructed for the carriage of goods by land, sea or air (each hereafter individually referred to as “the transport unit”),the transport unit is in good condition, and is suitable for the carriage to the intended destination of the goods loaded therein or thereon.

20. Should the Customer otherwise than under special arrangements previously made in writing as set out in Clause 17 above deliver to the Company or cause the Company to deal with or handle goods of a dangerous or damaging nature, or goods likely to harbour or encourage vermin or other pests, or goods liable to taint or affect other goods, he shall be liable for all loss or damage arising in connection with such goods and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the goods may be dealt with in such manner as the Company or any other person in whose custody they may be at any relevant time shall think fit.

21. The Customer undertakes that no claim shall be made against any Director, Servant, or Employee of the Company which imposes or attempts to impose upon them any liability in connection with any services which are the subject of these Conditions and if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.

22. The Customer shall save harmless and keep the Company indemnified from and against:- (A) All liability, loss, damage, costs and expenses whatsoever (including without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the goods) arising out of the Company acting in accordance with the Customer's instructions or arising from any breach by the Customer of any Warranty contained in these Conditions or from the negligence of the Customer, and (B) Without derogation from Sub-Clause (A) above, any liability assumed or incurred by the Company when by reason of carrying out the Customer's instructions the Company has reasonably become liable or may become liable to any other party, and (C) All claims, costs and demands whatsoever and by whomsoever made or proferred in excess of the liability of the Company under the terms of these Conditions regardless whether such claims, costs and demands arise from or in connection with the negligence or breach of duty of the Company, its Servants, Sub-Contractors or Agents, and (D) Any claims of a General Average nature which may be made on the Company.

23.A. The Customer shall pay to the Company in cash or as otherwise agreed all sums immediately when due without reduction or deferment on account of any claim, counterclaim or set-off.

23.B. In respect of all sums which are overdue the Customer shall be liable to pay to the Company interest calculated at 4% above the Prime Lending Rate for the time being of Allied Irish Banks Plc.

24. Despite the acceptance by the Company of instructions to collect freight, duties, charges or other expenses from the Consignee or any other person the Customer shall remain responsible for such freight, duties, charges or expenses on receipt of evidence of proper demand and in the absence of evidence of payment (for whatever reason) by such Consignee or other person when due.

25. Where liability for General Average arises in connection with the goods, the Customer shall promptly provide security to the Company or to any other party designated by the Company in a form acceptable to the Company.


LIABILITY & LIMITATION

26. The Company shall perform its duties with a reasonable degree of care, diligence, skill and judgement.

27. The Company shall be relieved of liability for any loss or damage if and to the extent that such loss or damage is caused by:-

27.A. strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable to avoid by the exercise of reasonable diligence;

27.B. any cause or event which the Company is unable to avoid, and the consequences of which the company is unable to prevent by the exercise of reasonable diligence.

28. Except under special arrangements previously made in writing by an officer of the Company so authorised, the Company accepts no responsibility with regard to any failure to adhere to agreed departure or arrival dates of Goods.

29.A. Subject to Clause 2(B) above and Sub-Clause (D) below the company’s liability howsoever arising and nothwithstanding that the cause of loss or damage be unexplained shall not exceed

29.A.i. in the case of claims for loss or damage to goods

29.A.i.A. the value of any goods lost or damaged, or

29.A.i.B. a sum at the rate of two Special Drawing Rights as defined by the International Monetary Fund (hereinafter referred to as SDR’s),per kilo of gross weight of any goods lost or damaged whichever shall be the least.

29.A.ii. in the case of all other claims

(a) the value of the goods the subject of the relevant transaction between the Company and its Customer, or a

(b) sum at the rate of two SDR’s per kilo of the gross weight of the goods the subject of the said transaction, or

(c) 75,000 SDR’s in respect of any one transaction whichever shall be the least. For the purposes of Clause 29(A) the value of the goods shall be their value when they were or should have been shipped. The value of SDR’s shall be calculated as at the date when the claim is received by the Company in writing.

29.B. Subject to Clause 2(B) above, and Sub-Clause (D) below, the Company’s liability for loss or damage as a result of failure to deliver or arrange delivery of goods in a reasonable time or (where there is a special arrangement under Clause 28) to adhere to agreed departure or arrival dates shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant transaction.

29.C. Save in respect of such loss or damage as is referred to at Sub-Clause (B) and subject to Clause 2(B) above and Sub-Clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.

29.D. By special arrangement agreed in writing, the Company may accept liability in excess of the limits set out in Sub-Clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request.

30.A. Any claim by the Customer against the Company arising in respect of any service provided for the Customer or which the Company has undertaken to provide shall be made in writing and notified to the Company within 14 days of the date upon which the Customer became or should have become aware of any event or occurrence alleged to give rise to such claim and any claim not made and notified as aforesaid shall be deemed to be waived and absolutely barred except where the Customer can show that it was impossible for him to comply with this Time Limit and that he has made the claim as soon as it was reasonably possible for him to do so.


JURISDICTION AND LAW

31. These Conditions and any act or contract to which they apply shall be governed by the laws of the Republic of Ireland and any dispute arising out of any act or contract to which these Conditions apply shall be subject to the exclusive jurisdiction of the Courts of the Republic of Ireland.